You bought the Vanilla gift card with the hope of using it in any store that accepts Visa, but you start getting issues almost immediately. Anytime you try to access your balance, you get the Vanilla gift card balance check error: “A system error has occurred. Please try again later.” It’s even more frustrating when you can’t reach the support team through their hotline.
Some users get a notification that their card is invalid when they call the hotline. In short, you end up frustrated, as no help seems to come your way. The good news is that we have solutions to the Vanilla gift card balance check error. So make sure to keep reading this guide!
Why does Vanilla gift card say error when checking balance?
You get the Vanilla gift card balance check error on your browser for several reasons. One of the main reasons is that the server could be down due to corrupted server cookies. Other reasons could be that you still need to activate your card after the purchase, which is a vital requirement, or that you entered invalid codes or details.
There are also some instances of browser failure, corrupted cookies, or browsing data. Let us now see how we can fix these issues and resume a seamless Vanilla gift card balance check without errors.
Fix Vanilla Gift Card Balance check error "A system error has occurred. Please try again later"
If you get the Visa Vanilla gift card balance check error, "A system error has occurred. Please try again later" on your browser, I recommend the following solutions:.
- Recheck card information
- Check Vanilla server status
- Activate your card
- Deactivate any adblockers in your browser
- Check for browser updates
- Use a different browser
- Contact customer support
Let us now explore these solutions further.
1. Recheck card information
You will get the balance check error if you are missing something while entering your credentials. So recheck if you are entering the right card details and try again. Check the card number, security code, and expiration date again. If the check is successful after the second attempt, you might have entered the wrong details on the first attempt.
2. Check your IP address & avoid using VPN :
Vanilla card security system always blocks suspicious IP addresses & VPN connections that are non-USA. Do check whether your IP address is blacklisted or not. Also, avoid using a VPN while checking your card balance. You must have a US-based IP address for your internet connection.
3. Check the Vanilla server status
In most cases, the main reason is issues related to the Vanilla server. Make sure you check if there is any issue with the Vanilla official website server. It could be facing a temporary outage or temporary glitches. Try to reload the balance check page and see if it works. If you still get the error, you must wait until Vanilla fixes its issue.
4. Activate your card
If you just purchased your card or someone bought it for you, it is a requirement that you activate your card before you can try anything on it. If it's not activated, you will get the Vanilla gift card balance check error or the system error.
To fix this, go to the Vanilla website and select the activation page. Enter the required card and personal details, and follow other onscreen directions to complete the process. Contact Vanilla customer support for assistance if you can't activate the card.
5. Deactivate any adblockers in your browser
Adblockers can cause a Vanilla gift card balance check error or system error. The only way to fix this is by disabling the adblocker and seeing if the error still appears.
If you are using Chrome or Edge, click or tap on the Extensions icon. You will see a list of extensions; look for the adblocker and then toggle the button off.
If you are using Mozilla Firefox, select About, and then go to Add Ons > Extensions. Look for the adblocker, and select Disable.
6. Check for browser updates
An outdated browser can have some issues that may lead to errors. To fix this, update your browser and see if you have fixed the issue. The process of updating your browser is simple.
For instance, to update Google Chrome, click the three dots next to your profile picture and select Help. After that, select About Google Chrome, and then click Update Google Chrome.
Once the process is complete, try to check the Vanilla card balance again. If that also doesn't work try to use incognito mode for checking balance.
7. Use a different browser
If your browser is up-to-date and you are still getting the Vanilla gift card balance check error, try a different browser. Some browsers have cookie issues that prevent you from accessing the Vanilla Card website properly. Try browsers like Chrome, Edge, Firefox, or Brave.
8. Contact customer support
If nothing else works to resolve the Vanilla gift card balance check error, “A system error has occurred. Please try again later," I recommend contacting Vanilla customer support via their hotline number, +1-833-322-6760. Most of the time your card is blocked for security reasons by the Vanilla team if it was misused online.
I hope one of the solutions works for you to resolve the Vanilla system error. Let me know which one worked for you in the comment section.
Why is my Vanilla Visa card not working?
The Vanilla card might not work for several reasons, but the main one is entering the wrong credentials. Recheck card details such as card number, security code, and expiration number. Another common reason is that the online store is not supported by Vanilla. But when you go to the physical store, it should work. Also, browser issues, ad blockers, and Vanilla Card server outages can make your card not work when purchasing something online.
It's very difficult to troubleshoot when you receive a Vanilla GiftCard from your loved ones and it's not working anywhere. This leads to the credibility of the sender. I hope Vanilla will do something about this in near future to avoid calling customer care. AI chatbots can be helpful for them shortly for sure.