Why WhatsApp not showing DP – Profile Picture of few Contacts[SOLVED]

Updated on: January 30, 2024

WhatsApp is one of the most popular messaging apps in the world. However, some WhatsApp users complain that they are not able to see the WhatsApp contacts' profile photos or profile information. This is often referred to as the "Why WhatsApp Profile Picture is Not Showing" issue and users search for ways to fix it. This issue is also known by other names, like: "Why WhatsApp DP is Not Showing and How to Fix it", OR "Why WhatsApp Profile Picture is Not Visible and How to Fix it".

A friend's profile picture is the simplest way of recognizing their WhatsApp account by just looking at the screen. It becomes very easy to use WhatsApp when you can see your profile photo or display a picture on the screen, also called WhatsApp DP, of your friends. So it is essential to fix WhatsApp Profile Picture Not Showing / Not Visible issues. This will work on Web / Android / iPhone.

Why WhatsApp Profile Photo is Not Showing and How To Fix it

In this blog post, we will explore the 8 reasons behind this issue. We will also provide step-by-step solutions to solve the WhatsApp Profile Picture Not Showing issue. This will ensure that the user has added their profile image to WhatsApp and it is visible to their friends. Many methods to fix WhatsApp profile picture issues are related to changing WhatsApp settings.

Top 8 Reasons why you cannot see the profile picture/DP of your contacts on WhatsApp

If you're wondering why you can't see the WhatsApp profile picture/photo of your contacts, there are a few possible reasons for the profile picture not showing on the screen. Before getting into them, make sure you have updated your WhatsApp to the latest version. Ensuring you have the latest version, will fix any bugs that were present in the previous versions.

Whatsapp dp not showing-fix-solution-1  

Here are the 8 possible reasons for why WhatsApp profile photo is not showing:

  1. Your contact might have blocked you, perhaps by mistake.
  2. WhatsApp profile pictures of some specific contacts not showing.
  3. Your contact might not have uploaded a profile picture.
  4. Your contact's privacy settings for profile pictures may be set to "Nobody".
  5. Your contact may not have saved your number in their contacts list.
  6. Your contact may not have given the right app permissions.
  7. There may be caching errors in your and/or your contact's phone.
  8. There may be issues with network connectivity.

How to fix the WhatsApp DP not visible issue?

As discussed above, there are a few possible reasons why the WhatsApp profile picture/photo of your contact is not showing on WhatsApp. If you're trying to view the WhatsApp profile picture/photo of your friends and it's not showing up, there are a few things you can do. Try these step-by-step to solve the issue of WhatsApp Profile Picture/Photo Not Showing:

Reason #1: Your contact might have blocked you, perhaps by mistake

  • WhatsApp users can block contacts if they are spam, unknown, or annoying.
  • If they accidentally blocked you by mistake, tell them to unblock you.
  • If they blocked you deliberately, and you think there is a misunderstanding, you can offer to have a discussion with them and resolve the issues between you. After you have resolved your misunderstanding or issue, you can request them to unblock you.
Its better to ask your friends to add you into their contact list if they are comfortable.

FIX #1 : How To unblock a contact on WhatsApp on Android / iPhone / Web?

  • In WhatsApp, tap the three vertical dots or More options > Settings.
  • Tap Account > Privacy > Blocked contacts.
  • Tap the contact you want to unblock.
  • Select Unblock {contact}.
  • You and the contact will now be able to send and receive messages, calls, and status updates.

Reason #2: WhatsApp profile pictures of some specific contacts not showing

Whatsapp dp not showing

FIX #2: Delete Whatsapp Contact & Save it again with a Different Name

1. If you are not able to see the DP of some specific contact on your WhatsApp irrespective of both of your Whatsapp Profile Picture visibility settings are correct and you verified from both ends then, you have to DELETE that contact number from your contact list & save it again with DIFFERENT NAME i.e if I saved it earlier as "Smith Kev" next time I'll save it as "KSmith". Then refresh the list. This may solve your issue if not follow Step 2.

2. If the above process doesn't work for you then, you have to repeat the same process and vice-versa i.e You have to ask your contact (Who's DP not showing ) to delete your number from their contact list and save it again using a different name. Like if your friend saved your name earlier as "Raymond Tom" then ask him/her to save it as "TRaymond" or any combination. Then do a force refresh of both lists (theirs+yours). This will work as we already solved this issue for many of our readers. If not work for you follow the next method.

If you or your contact updated his/her whatsapp dp & you are not able to see the updated one then you need to do a manual refresh.

Reason #3: Your contact might not have uploaded a profile picture/photo

WhatsApp Contact pic not visible

WhatsApp users can be sensitive about their WhatsApp data. So they sometimes avoid adding a profile image. Ask them to upload a profile picture/photo. They can choose photo depending on their comfort level. Tell them that it is a good way to personalize their profile, and that it is possible to choose the appropriate privacy settings so that only trusted people can view it. WhatsApp users who have their profile photo uploaded help their contacts to recognize them easily and makes it easy to stay in touch.

FIX #3: How To upload a profile picture on WhatsApp on Android / iPhone / Web?

  • Open WhatsApp > tap the three vertical dots or More options > Settings.
  • Tap your profile picture/photo.
  • Tap Gallery to choose an existing photo or Camera to take a new photo.

Reason #4: Your contact's privacy settings for profile pictures may be set to "Nobody"

whatsapp profile info privacy settings

  • WhatsApp users who value privacy might choose to set their profile information privacy to "Nobody". This causes that person's profile picture to be not visible to their friends.
  • You can ask them to change their privacy settings to "Your Contacts" or "Everyone".

FIX #4: How To change the privacy settings of the profile picture/photo on WhatsApp on Android / iPhone / Web?

  • Open WhatsApp > tap the three vertical dots or More options > Settings.
  • Tap Account > Privacy > Profile Photo.
  • Choose the privacy setting under "Who Can See My Profile Photo" as "Your Contacts" or "Everyone".

Reason #5: Your contact may not have saved your number in their contacts list

whatsapp add new contact

  • If your contact has not saved your number in their contacts list, and their privacy settings for Profile photo is set to "Your Contacts", then you won't be able to see their profile picture/photo.
  • Ask them to add your number to their contacts list, as it is a handy way to stay in touch.

FIX #5.1: How To add a new contact on WhatsApp on Android / iPhone / Web?

  • Open WhatsApp > Press New Chat icon on bottom right corner > New Contact > Add the name and phone numbers details.

FIX #5.2: How To add a new contact to WhatsApp from your phone's contacts on Android / iPhone / Web?

  • Tap Contacts on the apps menu.
  • Tap New contact or New.
  • Enter the contact's name and phone number > tap SAVE.
  • The contact should automatically appear in your WhatsApp contact list.
  • If the contact is still missing, go to WhatsApp, then press New chat > Three vertical dots or More options > Refresh (contacts).

Alternatively, you can suggest that they change their profile picture/photo privacy settings to "Everyone", as explained in Reason #3.

Reason #6: Your contact may not have given the right app permissions

whatsapp app permissions storage

  • Ask them to go to App Info and check whether they have given permission to WhatsApp to use Storage and Contacts.
  • If these permissions appear disabled or denied, ask them to enable/allow them.

FIX #6: How to give proper app permissions to WhatsApp?

  • Long Press on WhatsApp icon > App InfoScroll to see Permissions > Tap on Permissions
  • You will see what permissions are disabled/denied and what permissions are enabled/allowed.
  • Make sure that the Storage and Contacts permissions are Enabled.

Reason #7: There may be caching errors in your and/or your contact's phone

whatsapp cache clear data

FIX #7: Solve the caching errors by clearing cache or data

  • You can try to refresh WhatsApp contact list: Open WhatsApp > New Message icon > Tap on the three dots on the top right corner > Refresh
  • You can try to delete the contact from your phone, and then re-enter it. Then Refresh the contacts list in WhatsApp as given above. You have to troubleshoot for caching errors as well.
  • If the above doesn't work, try deleting again, and this time, save the contact with a different name. Then Refresh the contacts list in WhatsApp as given above.
  • You and your contact both can try to go to App Info > Clear Data > Clear Cache (WARNING: Do not select the "Clear All Data" option! This will wipe out all your messages and media!)
  • You can also try to Force Stop the app: App Info > Force Stop
  • You can also try to Restart/Reboot your phone so that you can omit any possible memory issues.

Reason #8: There may be issues with network connectivity

whatsapp network connectivity fixes

FIX #8: Debug your internet connection

  • Try checking if your internet connection, that is, your mobile data or WiFi is working fine.
  • Try switching to a different mobile data or WiFi.
  • Additionally, some articles suggest to the readers to uninstall WhatsApp and then reinstall WhatsApp. However, we do not recommend this, since you will lose all your messages and media data.

HOW TO SEE SOMEONE Else's WHATSAPP STATUS SECRETLY 

Conclusion: WhatsApp Profile Photo Not Showing Issue and How To Fix it

WhatsApp is a messaging app that is used by people all over the world. One of the features of WhatsApp is that you can see the profile photo of your contact. However, there are several reasons why you may not be able to see the profile picture of your contact. A lot of people search for ways to solve this issue "Why WhatsApp Profile Picture is Not Showing and How to Fix it?", which is also called "Why WhatsApp Profile Picture is Not Visible and How to Fix it?" or "Why WhatsApp DP is Not Showing and How to Fix it?"

In this blog post, we have provided 8 possible reasons for this issue, as well as how to fix the "whatsapp profile picture not showing" issues. Many of the reasons are due to WhatsApp settings being set incorrectly. Hopefully one of these methods will work and you'll be able to see the profile picture/photo of your contact on WhatsApp. Tell us in the comments if you are not able to fix this issue. We will try to help you in troubleshooting of this issue

Whatsapp dp not showing-fix-solution-1
Post Tags: #whatsapp DP problem #whatsapp profile pic
Saurabh Mukhekar
Saurabh Mukhekar is a Professional Tech Blogger. World Traveler. He is also thinker, maker, life long learner, hybrid developer, edupreneur, mover & shaker. He's captain planet of BlogSaays and seemingly best described in rhyme. Follow Him On Facebook

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  1. I am facing the same "no profile pic" problem and i deleted and reinstalled the application then too the issue is not resolved. The new security clause suxx big time. I do want to check the dps of my contacts irrespective of me being added in their contact list or not. And i am sure others also want it to be this way.

    Reply

        1. Hi Pawan I'm really sorry that you are not able to get solution.
          We can take TeamViewer access if you are willing to troubleshoot it from my end. I can help you in this. Let me know time and date.

          Reply

    2. i am facing same problem that whatsapp not showing dp of few contacts.. i follow ur tricks but i do not get resolve from it..how can i get from here...

      Reply

      1. ohh, try to reinstall it or try to delete cache of your whatsapp app from settings. Before doing make sure you email/backup your important chats of whatsapp

        Reply

        1. i try it in all process bt my problem is not resolve....hv another process to continue it???

          Reply

  2. wow very nice information ,it's more help to me.please keep posting like this.

    thanks & regards

    A-Care

    Reply

  5. FIXED: found the solution myself (for android)...nothing to do with the privacy policy glitch bullshit

    basically the ONLY PEOPLE who experienced this problem have all their contacts stored on their sim card and not on the phone's internal memory. you just have to export them (or some) to the phones memory and then open up whatsapp and you would see everyones picture. after that you can go back & delete all the contacts on your phones memory and you sim card phone numbers would still be their as normal

    1. go to your phone contacts & select settings.
    2. select import/export.
    3. select import from sim card and then select the blue device icon.
    4. find the contact who's pic you cant see & select done...the contact will copy, meaning you would have 2 of the same contacts in your list,
    one with sim card icon & another one with the blue device/phone icon.
    5. open whatsapp & you'll see that the contact who didnt have a pic would now have their original pic up showning once again.
    6. if you want, go back into your contact list & delete the contact with the blue device/phone icon, leaving you with the sim card icon alone as originally. so you
    would have one of the contacts number in you phone instead of two.

    i rather have my contacts stored on my sim card rather than my phones internal memory, even though you can have both at the same time

    Reply

    1. Hi Killa thanks for this Update, it will defiantly help our readers.
      We can also enable these contacts from WhatsApp->Contacts->Tick(ShowAllContacts)

      But if your number is not at all in phone number then you never get DP of someone for sure 🙂

      Reply

      1. hello

        i heard about this. but i can see dp of some people just by saving their number in my mobile. . . .even though they dint save my number.

        Reply

        1. Seem to be good news for our readers. We just need more confirmation from few people.I tried it on my mobile but still facing this issue.
          I hope WhatsApp will do official announcement of same.

          I already raised this concern to their support team and after few research I guess Whatsapp roll-out this functionality as its an added feature in their competitor "TeleGram"

          I think WhatsApp don't need to focus on these macro stuff, they are king of IM, with huge user base. I think because of this small stuff nobody will migrate to other IM services for sure.

          Reply

  7. Hi Saurabh,
    Really very very useful information Brother,i am facing same problem in my whatsapp,now i found correct solution,good work,keep it up…

    Reply

      1. Hi ,
        I have tried all above solutions ,But still I'm not seeing some of my what's app DP.could you please help me to fix this issue.

        Reply

      2. I do have a same problem..though v have saved each others contact....bt cnt c da DPs of some contacts....tried vid all da above information provided....it's horrible?

        Reply

    1. Hey can you please share any official announcement about same, because their is no App update from WhatsApp and they never mentioned such stuff on their FAQ section too. Many people still facing same issue, let us know you find right fix for same. Thanks for your interaction.

      Reply

      1. This bug ( or maybe a test) has been fixed since yesterday midnight due to complains from people I guess. You just need to reinstall the app, OR delete and add-back contacts, OR simply copy the contacts from sim to device or from device to sim. All the pictures will show again.

        Reply

    1. I dont think people will stop using it rather new update of WhatsApp help people to handle their Privacy precisely. Its like facebook settings you do in your network

      Reply

      1. Hi sir i have also facing same problem i did all the thing like saving contacts in device, deleted all my what app data, reinstall it then also i cant see my few contact profile picture & last seen so plzzz do some help

        Reply

        1. Please check whether the other person who's DP r not getting displayed, saved your number in their contant list n have privacy settings which enable you to see their DP too

          Reply

  12. well this is a brain teaser, how were we supposed to have guessed that ?
    so both, you and your friend must save each other's numbers in your contacts in order for both of your display pictures to appear ?
    i thought it worked only from one side, if you save his number you can see his pic even without him having saved your number!
    but it's good to know, i just wish Whatsapp would also do something about stopping all those spam messages and ads i get everyday, i wish if they would add a filter where you can chose who can send you msgs or not.
    Many thanks.

    Reply

  14. i loved the improved version of whats app as it allows me to hind my status and DP from the once whom i don't want to show things

    Reply

  16. Hello sir, mere kuch cntcts ki dp and status ni shw ho re h...infact mai unki cntct list me b hu and privacy b my contacts....pls help me to overcome from this problem.

    Reply

    1. Hi charu,Look like those contacts kept their privacy setting as 'not to show anyone'its not your problem they configure their setting in a such way that nobody will see their DP or Status or LastSeen.

      Another point if you OFF your LastSeen option then you will not able to view others last seen as per WhatsApps stds.

      Reply

  17. But sir ,my frn save my number in there contact list and his privacy sttngs are slctd as my cntcts....but no dp is shwn to me...

    Reply

  18. this prob have have nothing to do with the new privacy setting
    4 or 5 of my contacts dp last seen and status are not showing , and i hav asked them i am there in thier contacts list
    the thing is they have set thier privacy setting to my contacts and on changing thet to "everyone" they are visible to me on my watsapp
    i want to know is their some problem with my phone or their's????

    Reply

    1. No I don't think their is problem in anyones phone.I suggest you to ask them to refresh their WhatsApp contact list as mentioned in above article.
      This will solve your problem.

      Reply

      1. I also have that prblm one of my frnd is not able to see my dp n status but able to see last seen
        Both of us have saved each othrs no.
        Dont knw what is going on

        Reply

        1. Please try to refresh your contact list of both of yours handset.

          It's really important to do force refresh. If it will not work try to rename contact with different name

          Reply

  19. I want to see d dp n last seen f my friend irrespective of my no saved in my friends contact list.. Plz help me

    Reply

  20. Hi... I have added my frnd num in my contact list.. I am able to see his last seen status but not his Dp ..does it mean he has not uploaded his pic..or he as not saved my num in his intact list..ps help

    Reply

  22. I cant see the dp of a contact saved in my phone, whereas if I save the same contact on other phone than I can see the dp. If the above theory is correct about the opposite person deleting my contact than the other number from which I saw the dp is nowhere related to the concerned contact or saved in that person's phone. Help me with the answer for this?

    Reply

    1. Hi,
      Now whatsapp update come up with feature called 'Privacy', in this their are 3 options are available for Profile Photo Seen to 1. Everyone 2.My Contacts 3.Nobody. These options itself signifies that if other party did setting that not to show DP to everyone who dont have ur contact i.e 2nd option then we cant do anything for same. Look like ur 2nd no might be in his/her contact list

      Reply

  23. Actually i dont know all of a sudden how all my WhatsApp contacts are deleted. But all the contacts are there in my phone.may I know how to get back all those contacts on WhatsApp??

    Reply

    1. Hi Preeti,
      If you have all those contacts in phone contact list then just open your whatsapp,Click on +Chaticon sign at TOP Right of app, then at top click on ... dot then click refresh ! You will get all those on your whatsapp.

      Let me know if you face any issue

      Reply

  24. Hi, i am having a confusion. I am a iphone user. I saved someones num in my iphone but i have no idea even he saved mine or not. But in favorites when i opened his contact, his contact started appearing in chats too. My question is, is he also saved my num in his contact list too?
    Kindly help me with the answer

    Reply

    1. Hi Anaya,

      Thanks for asking this question, as per your discussion I conclude that, his contact is saved on your phone and its appearing in your WhatsApp chat. which is expected behavior by whatsapp. We unable to conclude whether that person saved your number or not. If that person set his privacy of Lastseen,Status and Display Picture to-> "Show Only Phone Contacts" then you might get whetherhe has your number or not. Try to check whether you'r able to see his DP,Status & LastSeen. It may give you 70% confirmation not 100% as Whatsapp have very customization settings.

      Another thing you can do, save that persons number in another phone which has whatsapp [After saving no. refresh contact list] and cross check his DP,Status and LastSeen & check whether its appearing over their or not. If you find difference in yours phone and other phone. You will get your full proof answer (100%).This might help.

      Let me know if you need more help.
      Good day

      Reply

  25. Hye.. My frnz dp last seen nd status are not showing.. They have saved my no... I hv reinstalled.. I have refreshed... There privacy settings are visible to everyone.. What to dl.. Ll, help

    Reply

    1. Hi Garima,
      Make sure you both using latest version of WHATSAPP not some 3rd party app like WhatsApp PLUS.
      According to your statement did u asked your freind to refresh his/her contact list of whatsapp?(REFRESH Option can be find in WhatsApp app only)) and if not then ask him/her to do same and also cross check whether he/she really have PUBLIC privacy settings i.e all things are visible to either contacts or all people.

      Let me know if you will not get solution.

      Great day !

      Reply

  26. I have windows phone and my friend have saved my number.. still i cant see her dp last seen and status wen its shared with my contacts only. i am using updated version of whatsapp and she too. please help. and this issue is with my 2 3 contacts.

    Reply

    1. Look like your friend might kept her privacy setting to not to show whatsapp 'lastseen' and 'profile pic' to anyone.
      This is happening due to this. Please ask her to refresh her contact list and you can do same after she will do.
      Let me know if you have further queries

      Reply

      1. No her privacy is : "my contacts" and this issue is not only with her but few more friends. i confirmed that i am in their contact list and about their privacy as well. i wrote an email to whasapp support too. they said to reinstall whatsapp and i have now done it 2, 3 times,, and again wrote email to whatapp support. waiting for reply..

        Reply

  28. A person dp is public and can be seen by everyone but since yesterday it is not visible only in my phone.Though I can see it in the list and even his last seen.What could be the reason is it technical or something else.bloked cannot be the case bcoz as I said i can see his last seen

    Reply

    1. Hi aditi, their are 2 possibilities
      1. That person change its DP privacy to 'Only My Contacts' and he/she might not have your number in his/her address book.
      2. He/she kept DP visible to no one.

      You need to ask that person whether he/she is having ur number in phonebook or not, if yes ask him/her to refresh the contact list from whatsapp. This will help. I also suggest you update your whatsapp from this link if ur on android https://www.whatsapp.com/android/

      Let me know if you have any issue.

      Reply

      1. No actually he is not at ol in the habit of saving numbers.So I KNOW THAT HE HAS NOT SAVED my number.But when I told my friend to save his number(who is totally a stranger to him) she was able to see the DP.it means the setting is still public

        Reply

          1. Bingo Aditi ! Thats great your problem got fixed.

            Dont forgot like and tweet about us. Keep reading.

            Its our Pleasure that your problem got solved

  29. Hi ,

    Some of my friend's dp pic are not showing up in the whats app
    Browsed and did all the checking. But everyting is in vain 🙁
    1. My contact exists with my friends ,and every one else except me are able to see the dp. My friend doesn't have and dp privacy settings being set
    2. I have saved the contancts under phone memory
    3.uninstalled and reinstalled the latest version.

    Please provide your inputs

    Reply

    1. Hi Farhana what I suggest you open file explorer find ->WhatsApp->ProfilePicstures inside that folder u will find profile picture of people u actually checked as their mobilenumber as file name. So for which contact you are not able to see picture make duplicate of any existing pic and rename it with mobile number of person whos dp is not visible to your end.Then go to whatsapp chk u will see the edited pic.Now do one thing just refresh your contacts list in whatsapp if that picture go away their will get confirmation that privacy issue is their at that persons end if it will not then you need to take backup of all chat then you have to clean whatsapp entirely.

      Which handset you are using? Android or iOS ?
      Let me know if your issue not resolved

      Reply

      1. Hi Saurabh

        I did the steps mentioned by you,but still it din't help
        Replaced the existing Profile Pic with the mobile number of the person whose dp pic was not visible.
        When I opened the what app it din't show the edited dp,but when refreshed the contact list it showed the edited pic.
        So went and did a clear data ,clear cache,reinstalled whatsapp too. But still the issue persist
        I have an android handset and the android version is kitkat

        Reply

  30. i too have the same problem. i have windows phone, in my whatsapp some of my contacts dp is not displayed. i updated the whatsapp, reinstalled. but still i have the same problem. i checked with the persons whose dp is not displayed. they didint do any privacy actions on my contacts. pls rectify and do the needful

    Reply

  31. iam also having the problem of not showing dp of my friends either it showing the dp which i was saved in my contact pic...i dont know how to resolve this pblm... plz help to solve this pblm as iam facing somany days by reinstalling the new whatsapp version...

    Reply

  32. I have saved my friends to my contact list and even they hav done that. I was able to see their dps a few days back but now I'm unable to view them. I hav the latest version of the app. Now how can I resolve this issue without losing my text messages. How can back them up before even I delete and redownload it. Very frustrating. It's nt working properly after the latest update.

    Reply

    1. Hi Arun I understand your problem as you are going to Uninstall it, you can take backup of all your existing data.First take latest msg data OpenWhatsapp->settings->chatsetting->Backup do it,then take all files backup to do that simply go to file explore->WhatsApp folder COPY entire folder to either on SD card or PC via usb. Then Uninstall your whatsspp, delete your WHATSAPP folder FROM LOCAL STORAGE i.e from where u take copy. Dont delete backup.

      Then do fresh installation, don't open whatsapp,go to ur backup folder then copy all inside folders and go to newly installed whatsapp folder and paste it, you will need to replace it as same name folders already present. So replace it. Then open whatsapp and now it will ask u to restore backup during installation. You will get all ur data back. Enjoy!

      Let me know if u face any issue.

      Reply

  33. If, the person has not added me in their contact list then if I msg them.. Will they be able to see my pro pic and status and all?

    Reply

    1. yes they can see all your details if you do not set any privacy in your setting but if you already configured your privacy to not to show your DP,Status and Last Seen to non contact numbers then that person will not see anything about you

      Reply

  34. I couldn/'t see someone dp, coz they changed their privacy settings, so they didn/'t save my number...Plzz help me how to see their dp!

    Reply

    1. Hi Karthik, first u have to verify if that person really changed their profile settings, If yes then check what is their setting ? Or simply ask them to save ur contact and apply Shown Only Contact setting for DP of whatsapp.

      Reply

    1. Hi Prakash can you please elaborate what issue ur getting? Also tell us size of ur current whatsapp storage, OS ur using(Android/iOS/Win). Privacy setting of contact which is not showing DP. Will surely try to troubleshoot it for u.

      Reply

      1. I reactivated my whatsapp account just to see my frnd's dp who has my contact saved in his phone....but i cant see it after reactivation...i dont wish to text him to inform about this...it happens with many other contacts of mine who has changed to "My contacts" too...it displays the dp when atleast we have one msg between us..can you tell me why is this happening?? I want to see it without texting them...

        Reply

        1. HI Mukesh can you please tell me which handset you are using and whats the status of its whatsapp storage and your internal memory storage? Many time its happen due to short storage issue if all things are right at place. Please watch embedded video. If you still get an issue let me know I'll take your phone remotely and try to figure it out.

          Reply

  36. Hi ..i tried everything on the video..still not working.even downloaded clean master..but not wrking still..im using a galaxy note 5. Please help me

    Reply

    1. HI Hauwa, Im really sorry for that, Can u please give me brief about your problem and also which OS ur using in ur Note 5.
      This will help me to provide u root cause.

      Reply

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    and wanted to say that I've truly enjoyed surfing around your weblog
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    Reply

  39. Hi, I am not able to see any profile picture of any of my contacts. There are total 1600 contacts on my whatsapp. I am using iPhone 6 64 GB, I have tried uninstalling the application lot of time, deleted and synced contacts many times, but still I am not able to see the profile pictures. Please help !

    Reply

    1. Ohh thats really sad Prateek,Please use any iphone file explorer and delete entire whatsapp data(Folder) when u do uninstallation. Later reboot your iphone then reinstall it. I guess this will solve your problem. Let me know if you need any more support from my side

      Reply

  40. Hey I am not getting to update my WhatsApp profile picture and every time I go into help and try clicking the camera icons it still not working. Please help me

    Reply

    1. Can you please explain it in detail, Is ur DP is not getting uploaded to ur profile or its getting uploaded and ur contacts unable to see it? Also mention your mobile OS. We will help you in this

      Reply

  41. my contacts DP is not opening, it is there but when i try to open it , it remains unclear/blurr, any idea what i can do? pls help.

    Reply

    1. Hi Amit, please remove some backup files of your WhatsApp conversation, it may be happening due to low space or heavy DB in your WhatsApp folder. I suggest you to delete existing DP from WhatsApp folder then again refresh it accordingly !

      Reply

  42. i have using bluestacks and working whatsapp in my computer i cleaned all i leaved only whatsapp but it is not showing the profile picture

    Reply

    1. I guess it's happening due to caching issue of bluestack, if it's overloaded with in-memory cache then it restrict app to access all functionality. What you can do, reinstall blue stack and WhatsApp this will help you

      Reply

  43. I'm facing issue with whatsapp that i can't see dp status last seen of few of my contacts.they have saved my no in their contact list.other contacts from their phone are able to see it all. Only I'm facing this issue. Can anyone help me out?

    Reply

    1. I suggest to reinstall the app and try again. If they have your number but still kept their privacy as NONE then you will not able to see any of their status, DP or last seen.

      Reinstalling may help if its technical issue otherwise you have to explicitly check what exactly issue is !

      Reply

  44. I have same question for you still i did not see few contacts dp in my whatsapp account.
    As possilble help me soon

    Reply

  45. Dps of couple of contacts disappearing at 11pm. My number is saved in theirs phonebook and their number is saved in mine. Dp suddenly disappeared. This is a recurring problem. The contacts have set their last seen to nobody. But why does that affect the dp and about info.

    Reply

    1. Hey Shashank,

      please do check whether your database size on phone exceeded or not.
      I suggest deleting some old DB files from WhatsApp mobile phone

      Reply

  46. Hi,
    M not able to see one of my friend's dp n last seen and he saved my no. N privacy is also my contacts we did refresh also and in my phone also privacy is my contacts den too m not able to see his dp n last seen.. Plz let me know wht should I do

    Reply

  51. I am not able to see the dp and last seen of only one contact. They did not block me and i also did not block that contact. They have saved my contact no and i also saved their contact no. They have set all of their privacy settings to everyone and i also set all my privacy settings to everyone. I uninstalled and reinstalled, deleted that contact and added it with a different name but that didnt work. All other contacts are able to see my dp and last seen but only that contact is not able see my dp and last seen and i am also unable to see their dp and last seen. When i send messages to that contact only one grey tick appears but i am able to send messages to other contacts and two ticks appear but i am suffering this problems to only one contact. Please help me. Thanks in advance.

    Reply

    1. I suggest you have to raise this request to from whatsapp official sites, this look server side issue. They recently blocked many contacts for their random spam audits

      Reply

  53. I can't see dp and last seen,about of only one contact. We both saved no. Of each other. But,status of that contact will be appear in my whatsapp but how it will be possible !This problem faced by me 2 times but it will recover after sometimes by now it doesn't recover please help me

    Reply

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  61. Hey..please suggest me something.fromyesterday, I am unable to show profile details of my friends on WhatsApp also my profile details is not viewing them. I have reinstall my WhatsApp many times and also deleted any save no many times but still the problem is same

    Reply

    1. Hi
      I suggest to check and reconfirm both of privacy settings. Also try to save each others number with different names by deleting existing contact first. If that doesn't work try to check your phone memory using any file browser. If it's already overloaded you may face this dp not showing issue. Also let me know which phone you are using and which operating system version

      Reply
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